• We deliver to all European Countries with the French Post Office (Colissimo International) or UPS.
  • We put a special attention to each order, they are packed with extreme care.
  • Every order gets a tracking number and insurance.

Delivery by courier in Paris 6 € (Ile de France 10 €).

Free shipping is offered on all orders over 85 €(w/o VAT) €  in France withColissimo International) .

Free Shipping is offered for all orders over 125 € (w/o VAT) for the EU Countries with Colissimo International.

You will know your delivery fees after filing-in you address information before payment.

Be aware that in most of the countries outside EU, some VAT, Custom duties and custom fees for shippers should apply. We are not able to anticipate them and you will need to pay them at reception of our products (**).

For each of these modes, you are warned by e-mail or mobile message when you are about to be delivered.

You can check online your package by clicking the following link : https://www.laposte.fr/outils/track-a-parcel

Customer Service :

If you have any question you can reach our customer service at : equipe@madame-sensuelle.com

* Please note that orders are not prepared Saturdays and Sundays and French Bank holidays.

** Custom duties and all associated taxes and costs are exclusively at customers’ charge (Counrties with specific Duty rules).