{"id":21773,"date":"2023-01-17T02:26:33","date_gmt":"2023-01-17T02:26:33","guid":{"rendered":"http:\/\/madame-sensuelle.eu\/?page_id=21773"},"modified":"2024-10-13T23:15:57","modified_gmt":"2024-10-13T23:15:57","slug":"return-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/madame-sensuelle.paris\/en\/return-terms-and-conditions\/","title":{"rendered":"Return terms and conditions"},"content":{"rendered":"\t\t
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We will be happy to accept your item back for return, as long as the item meets the return criteria below:<\/p>

  1. In its original condition with tags attached and hygiene seals intact.<\/li>
  2. No signs of wear (marks from tan, deodorant or other personal stains)<\/li>
  3. FULL PRICE items within 14 days of purchase.<\/li>
  4. Items may only be returned with proof of purchase (invoice).<\/li>
  5. WE DO NOT ACCEPT: Stockings (when the package is open), Toys, Candles, oils and lubricants.<\/li><\/ol>
    \u00a0\u2013 I would like to return or exchange a product, because the wrong size or I don\u2019t like it\u2026 \u2013 what should I do?<\/strong><\/h5>
    1. I request exchange or return of an item within 14 open days (Monday to Friday) by\u00a0sending email \u2013 \u00a0equipe@madame-sensuelle.com<\/a>\u00a0I AM WAITING FOR COFIRMATION. \u00a0<\/li>
    2. I download return form \u2013\u00a0Bon de retour<\/a>\u00a0et choose a reason \u00ab Return \u00bb or \u00ab Exchange\u00bb. \u00a0<\/li>
    3. I am sending back unworn, unwashed and unopened items with the initial price tags. I do not forget to put invoice.\u00a0<\/li><\/ol>

      The\u00a0return shipping costs<\/em>\u00a0will be your responsibility.<\/strong>\u00a0If you want, we can cover delivery costs, but in this case, we will deduct delivery cost during refund.
      You can opt for\u00a0CREDIT NOTE<\/strong>\u00a0or\u00a0REFUND<\/strong>\u00a0within 14 open days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      We will be happy to accept your item back for return, as long as the item meets the return criteria below: In its original condition with tags attached and hygiene seals intact. No signs of wear (marks from tan, deodorant or other personal stains) FULL PRICE items within 14 days of purchase. Items may only<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21773","page","type-page","status-publish","hentry"],"yoast_head":"\nReturn terms and conditions - Madame Sensuelle<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/madame-sensuelle.paris\/en\/return-terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return terms and conditions - Madame Sensuelle\" \/>\n<meta property=\"og:description\" content=\"We will be happy to accept your item back for return, as long as the item meets the return criteria below: In its original condition with tags attached and hygiene seals intact. 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