{"id":21766,"date":"2023-01-17T02:26:33","date_gmt":"2023-01-17T02:26:33","guid":{"rendered":"http:\/\/madame-sensuelle.eu\/return-terms-and-conditions-2\/"},"modified":"2024-10-13T23:22:42","modified_gmt":"2024-10-13T23:22:42","slug":"conditions-de-retour","status":"publish","type":"page","link":"https:\/\/madame-sensuelle.paris\/fr\/conditions-de-retour\/","title":{"rendered":"Conditions de retour"},"content":{"rendered":"\t\t
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JE SOUHAITE RETOURNER MA COMMANDE OU UN ARTICLE :<\/strong><\/h4>\n

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Nous acceptons les retours selon les crit\u00e8res suivants :<\/p>\n

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        1. L’article doit \u00eatre dans son \u00e9tat d’origine et doit comporter les \u00e9tiquettes.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

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            1. L’article ne doit pas avoir \u00e9t\u00e9 port\u00e9 ou tach\u00e9.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

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                1. Les articles non sold\u00e9s peuvent \u00eatre retourn\u00e9s dans les 14 jours ouvr\u00e9s suivants la commande.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

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                    1. Les articles sold\u00e9s peuvent \u00eatre retourn\u00e9s dans les 14 jours suivants la commande pour un \u00e9change ou un AVOIR uniquement.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

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                        1. L’article peut \u00eatre retourn\u00e9 uniquement avec une preuve d’achat (facture).<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

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                          – Je veux retourner ou \u00e9changer un produit, pas la bonne taille ou je ne l’aime pas… – qu’est-ce que je fais?<\/strong><\/p>\n

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                                1. Je fais une demande d\u2019\u00e9change ou retour dans un d\u00e9lai de 14 jours ouvr\u00e9s (du lundi au vendredi) \u00e0 par mail – equipe@madame-sensuelle.com J’ATTENDS LA CONFIRMATION.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

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                                    1. Je t\u00e9l\u00e9charge le\u00a0Bon de retour<\/strong><\/a> et j\u2019indique la raison \u00ab\u00a0Retour\u00a0\u00bb ou \u00ab\u00a0Echange\u00a0\u00bb.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

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                                        1. J’envoie les articles non utilis\u00e9s et dans leur emballage d\u2019origine, avec les \u00e9tiquettes.

                                          100 % des frais de retour seront \u00e0 votre charge.\u00a0<\/strong> Si vous souhaitez que nous r\u00e9glions ces montants de transitaire \u00e0 votre place, nous les d\u00e9duirons de votre remboursement total ou partiel.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

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                                          Vous pouvez choisir un avoir ou<\/strong> remboursement<\/strong> dans un d\u00e9lai de 14 jours ouvr\u00e9s.\u00a0<\/p>\n

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                                          – Un de mes produits est d\u00e9fectueux… – qu’est-ce que je fais ?<\/strong><\/p>\n

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                                                1. Je fais une demande d\u2019\u00e9change ou retour dans un d\u00e9lai de 14 jours ouvr\u00e9s (du lundi au vendredi) \u00e0 date de r\u00e9ception par mail- equipe@madame-sensuelle.com J’ATTENDS LA CONFIRMATION.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

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                                                    1. Je t\u00e9l\u00e9charge le\u00a0Bon de retour<\/strong><\/a> et j\u2019indique la raison \u00ab\u00a0Produits d\u00e9fectueux \u00bb.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

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                                                        1. Je renvoie le colis en y joignant le Bon de retour<\/u><\/strong> et la facture de la commande.

                                                          Nous vous \u00e9changeons les produits d\u00e9fectueux achet\u00e9s sur les sites internet de Madame-Sensuelle sous 14 jours ou vous pouvez demander un avoir ou remboursement.\u00a0
                                                          Nous prendrons les frais \u00e0 notre charge<\/strong>. Pensez \u00e0 nous joindre la facture des frais de port correspondant \u00e0 l\u2019envoi de votre produit d\u00e9fectueux.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

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                                                          Adresse des retours\u00a0:<\/strong><\/p>\n

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                                                          Boutique “Madame Sensuelle”, 99 Rue de Rennes, 75006, Paris, France<\/p>\n

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                                                          JE SOUHAITE RETOURNER MA COMMANDE OU UN ARTICLE : Nous acceptons les retours selon les crit\u00e8res suivants : \u00a0 L’article doit \u00eatre dans son \u00e9tat d’origine et doit comporter les \u00e9tiquettes. L’article ne doit pas avoir \u00e9t\u00e9 port\u00e9 ou tach\u00e9. Les articles non sold\u00e9s peuvent \u00eatre retourn\u00e9s dans les 14 jours ouvr\u00e9s suivants la commande.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21766","page","type-page","status-publish","hentry"],"yoast_head":"\nConditions de retour - Madame Sensuelle<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/madame-sensuelle.paris\/fr\/conditions-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions de retour - Madame Sensuelle\" \/>\n<meta property=\"og:description\" content=\"JE SOUHAITE RETOURNER MA COMMANDE OU UN ARTICLE : Nous acceptons les retours selon les crit\u00e8res suivants : \u00a0 L’article doit \u00eatre dans son \u00e9tat d’origine et doit comporter les \u00e9tiquettes. 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